WellNow

  • Web based service easily accessible from Smartphone and Computers
  • Effective audio and video communication integrating 3rd party tools
Expertise
Web Enterprise Portals
E-Health Care
Business Intelligence
Verticals
Doctors
Nutritions
Labs

Virtueinfo developed a platform for WellNow which enabled patients to get accurate diagnosis anywhere and anytime as per their ailments from doctors through online audio and video chat.

 
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Team

Context

As the name suggests WellNow is the best platform for patients who wants an urgent diagnosis of any ailments without running to the ER. Online consultations are done using video and chat and the application can be accessed through all mobile devices, laptops and computers.

Client Requirements

The founders had already a website running but they were facing major issues like disruption in video streaming and improper integration with Codonix. Our developers immediately acted on it and found out that the main reason was that all the data was jumbled up in one place. We fixed the ongoing issues on a urgent basis so that the owners can easily run their business and simultaneously developed separate modules for the major functionalities of the website. This made it easy for the owners to keep a track of the data in a systematic way and it fixed their video streaming and Codonix issues.

As it was a totally online platform, another requirement was to redirect the patients to the most preferred doctor as per the information given by the patients. We developed a system which runs on real time and notifies all the concerned doctors about a patient and sends their records to the doctor hence saving time and getting a proper diagnosis for the ailments.

Technology Used

The website is developed using PHP/Symfony Framework 2.7, MYSQL and Angular JS for the front end. Other technologies include Node JS, WebRTC, Codonix, Websocket, SOAP and REST API. For effective patient doctor communication Quickblox is used for Video chat and Twilio is used for SMS. Integration with USAePAY was done for payment processing and we have also developed an IOS app for Iphone users.

Features

The following features were developed by our team as per the requirements of client

  • Integration of Quickblox for effective video communication
  • Feature to have a text based chat between patients and doctor
  • Used for Twilio for sending SMS to concerned doctors
  • Feature of sending automatic reminders to doctors
  • Separate dashboards for patients and admin
  • Feature to locate nearest pharmacy according to the Zip Code
  • Special permissions to admin for adding and removing users
  • Feature to import data of patients and providers
  • Feature to extract reports and send daily report to admin
  • Special feature to view medical history of registered patients
  • Feature to create encounter notes
  • Feature to automatically forward treatment plans
  • Feature to send regular updates to patients and doctors
  • Feature to access services from Smartphone, laptops and computers
  • Integration of USAePAY for payment processing

Results

WellNow is immensely popular as it allows patients to get accurate and timely diagnosis from the best doctors in New York. Also it has become very trustworthy platform as all patient-provider interactions are secured as well as medical and billing information is maintained in a HIPAA-compliant manner. Apart from patients the website is favoured by employers who wants low healthcare costs for employees and insurance companies who are looking for expanded coverage at low costs.

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